July 4th, 2022

Kersia Canada Ltd. values your right to privacy and is devoted to safeguarding your personal information. The following policy is an overview of the personal information we may collect and it summarizes to what ends we may use or disclose any collected personal information. The following policy also covers other important topics concerning your rights to confidentiality.

1. Privacy policy

Kersia Canada Ltd. is greatly devoted to protecting and safeguarding privacy over the internet. Additionally, personal information collecting, storage, use and disclosure over the internet and via email are done in compliance with applicable Canadian laws and legislation. To this end, here are the different types of personal data collected, stored, used or disclosed by Kersia Canada Ltd. when you browse/use/navigate the b2b.kersia.ca website.

1.1. Information collection when visiting the Kersia Canada Ltd. website

Kersia Canada Ltd. may collect or use information by resorting to technological mechanisms allowing them to identify certain aspects of a user’s electronic environment. This data collection enhances the user’s browsing experience of the b2b.kersia.ca website operated by Kersia Canada Ltd. or collect statistics in order to enhance and improve the web portal. For these reasons Kersia Canada Ltd. may collect the following information:

1.1.1. IP address

When users connect to the requested webpage, the IP address may be transmitted to Kersia Canada Ltd. servers in order to execute the request;

1.1.2. Browser type and operating system

The browser type and operating system used information may be exchanged between your computer and Kersia Canada Ltd. servers in order to grant access to the site;

1.1.3. Site browsing information

The date and time of access to the website, the pages a user has visited as well as the address used to access the b2b.kersia.ca website operated by Kersia Canada Ltd. may also be collected via our servers.

This information is automatically exchanged between computers and does not enable personal identification of users; we will not attempt to personally identify users to this end using this information.

1.2. Emails sent to the [email protected] email address.

Should you choose to submit personal information via email to the email address indicated above, we will use strictly the information required to answer your request and follow up on your communications. However, we do not encourage you to provide us with personal information via the email address indicated above.

1.3. Member services:

The personal information that we collect is gathered via forms and thanks to the interactivity established between the user and our website. Additionally, as indicated in the following section, we use cookies/tracking to collect information relevant to the users.

1.3.1 Use of cookies

It is possible that Kersia Canada Ltd. May resort to the use of cookies. The cookies are installed temporarily in the user’s computer and will be deleted after a 2 month period of inactivity.

1.4. Data storage and collection

The personal information collected by Kersia Canada Ltd. or user provided information may be kept by Kersia Canada Ltd. for an undetermined period of time or until the user requests the destruction of his personal information. Kersia Canada Ltd. does not commit to storing personal information for minimum time periods and may destroy the data at its own discretion. However, any personal information collected will be used solely for the purposes delineated in this document. For example, Kersia Canada Ltd. will use user-provided information to respond to a user request, to provide requested information on products or services or to follow up on orders users have placed. Please note that if you refuse to provide Kersia Canada Ltd. with the required information, Kersia Canada Ltd. may be unable to provide you with the requested information concerning Kersia Canada Ltd.’s products and services. We will take reasonable action to answer your requests for information.

1.5. Security

The personal information that we collect is safeguarded by a secure environment. Our staff is responsible and liable for maintaining the privacy of your personal information. In order to ensure the safeguarding of your personal information we resort to the following measures:

  • SSL Protocols (Secure Sockets Layer)
  • Access management – Authorized person
  • Access management – Concerned person
  • Network monitoring software
  • Autosave / backups
  • Digital certificate development
  • User ID/password
  • Firewalls

We commit to maintaining high levels of privacy by incorporating the latest technologies and innovations in order to provide a safe and private environment and maintain the privacy of your transactions. However, as no technological mechanism is completely flawless, it is impossible to completely mitigate the risks associated with sharing personal information over the internet.

2. Link towards external sites

The b2b.kersia.ca website operated by Kersia Canada Ltd. provides hyperlinks to external websites. Personal information and confidential information are no longer subject to the privacy policy of the b2b.kersia.ca website operated by Kersia Canada Ltd. Consequently, Kersia Canada Ltd. cannot be held liable or responsible for the collection, use, disclosure or storage of personal and confidential information exchanged between users and the websites suggested in the hyperlinks.

3. Trademarks & intellectual property

3.1. Trademark

Kersia Canada Ltd., its logo and any graphical representation related to Kersia Canada Ltd. and the b2b.kersia.ca website and affiliated services constitute registered trademarks. Unless written consent by Kersia Canada Ltd. and a third party is provided, the use of the services offered over the b2b.kersia.ca website does not in any event grant permission to use Kersia Canada Ltd. trademarks. All other product names mentioned herein are the trademarks of their respective owners.

3.2. Intellectual property

It is unlawful for anyone to copy, distribute, transmit, share, represent, reproduce, publish, licence, transfer or sell any information contained in the b2b.kersia.ca website, through products or services obtained via the b2b.kersia.ca website operated by Kersia Canada Ltd. nor is it permitted to create works in any shape or form using elements previously delineated and obtained via the b2b.kersia.ca website operated by Kersia Canada Ltd. 
Any use of resources, services or other information contained on the Kersia Canada Ltd. make mention of the source of the information explicitly in an obvious representation or manner. For example, is you reference the b2b.kersia.ca website operated by Kersia Canada Ltd. using hyperlinks, framing, or any other technological mechanisms, these links must necessarily mention the source, in this case b2b.kersia.ca website operated by Kersia Canada Ltd.

4. Kersia Canada Ltd. Limited liability

4.1. Kersia Canada Ltd. Can at any time modify or void the following provisions.

Please note that any product, process or technology described in these materials may be the subject of other intellectual property rights reserved by Kersia Canada Ltd. and are not licensed hereunder.

4.2. The information contained on the b2b.kersia.ca website operated by Kersia Canada Ltd. may contain technical inaccuracies or typographical errors, and information will be changed, updated and deleted without notice. Kersia Canada Ltd. may make improvements and/or changes in the products and/or the programs described in this material at any time. Kersia Canada Ltd. can at any time improve, update or change the information associated to products and/or programs delineated on these webpages. The user is accountable for any decisions and actions taken as a result of browsing the information available on the b2b.kersia.ca website. Additionally, Kersia Canada Ltd. makes no representations or warranties whatsoever about any other websites which you may choose to access through this website. Links provided by Kersia Canada Ltd. on the b2b.kersia.ca website to such external websites are provided solely for your convenience and should not be deemed to imply that Kersia Canada Ltd. endorses those websites or any content therein. By accepting the terms and conditions of use delineated in this document or by browsing the b2b.kersia.ca website operated by Kersia Canada Ltd., the user exonerates Kersia Canada Ltd. of any loss or damages incurred as a result of viewing the information contained on the b2b.kersia.ca website.

5. Applicable laws

The terms and conditions of use delineated in this document are subject to applicable laws and legislation in the province of Quebec, any dispute resulting from using the b2b.kersia.ca website operated by Kersia Canada Ltd. will be submitted to the judicial district of Laval courthouse.

6. Terms of use acceptance

By clicking on the “submit“ button, or by browsing the b2b.kersia.ca website operated by Kersia Canada Ltd., you agree to all associated terms and conditions. Kersia Canada Ltd. reserves the right to modify the terms and conditions at any time. We will inform all users of our website of these modifications in a timely manner.

7. Information

For additional information with regards to the terms of use, or to access the data collected, as required, please contact Kersia Canada Ltd. at 1-877-324-6479.

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